Frequently asked questions by customers are listed as follows:
Q: Are you a factory or a trading company?
A: We are factory.
Q: How to order?
A: please following the following steps.
Inquire us → Customize with drawings and samples → Inform the usage scenario → Receive our product design recommendation → Negotiate details → Sign contract/deposit → Mass production → Goods are ready → Balance/delivery → Further cooperation.
Q: How about inspection before shipment?
A: Client should offer necessary raw material of products, which is planed to be packed or made on the machined client order. When machine is assembled, we will test the machine with the material or products clients offer. The test photo and video would be sent to clients for confirmation before shipment.
Q: Which shipping method is available?
A: LCL or FCL upon the request from clients.
Q: How long does it take for delivery and shipment?
A: The delivery time depends on the quantity you order. It usually takes 45-60 working days.
Q: Some products are missing from my package, what can I do?
A: Please contact our support team, we will confirm your order content with the package, and compensate for the shipment according to the actual situation. We apologize for the inconvenience.
Q: How to confirm the payment?
A: We accept T/T, L/C payment methods. please contact us before you pay by other payment methods. In addition, 30-50% deposit is feasible, and the balance should be paid before shipment.
Q: Spare Parts delivery
A: Ordinary spare parts can be delivery at the 2nd day after spare parts order is confirmed by clients. Special parts would be delivery in Max. 7days after the spare parts order is confirmed by clients.
Q. Warranty Terms
One year after the products arrives in the Destination port of order.
Want to know More? Welcomed to contact us by e-mail. E-catalogues ready for inquiry. APPLICATION: HIGH SPEED FLOW PACKING MACHINE FOR BULK MATERIAL PACKING. EXMAPLE: BREAD,CAKES, FRUIT AND VEGETABLES.
MAX. FILM WIDTH:900MM
Want to know More? Welcomed to contact us by e-mail or whatsup. E-catalogues ready for inquiry.
Lucky Point International Limited established in year 2008. Its main business include motorcycles and food machinery, and focus on servicing for the clients from Africa, Middle East and South America specially.
History
Year 2008, We established the motorcycles export business for Africa and South America market, as well as hard candy Die forming and packing business.
Year 2009, We established the biscuit related production and packing business.
Year 2010, We started the water purifying/filling and waffle production/Packing business.
Year 2011, We started offering weighing packing machines for different sections of food industry.
Year 2014, we established the chewing /bubble gum production and packing business, as well as beverage production/filling/packing business.
Year 2015, we established full automatic blow molding machine business.
Service
We have established service centers in Lagos, Lome, Abidjan and ADDIS ABABA since 2010. Our clients enjoy our after sales service nearby 7X24.
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